Privacy, Security and Cookies

Kara Jewellery is committed to protecting your privacy and ensuring your personal information is handled securely and transparently. We fully comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For the purposes of data protection law, Charlotte Tabor trading as Kara Jewellery is the "Data Controller" of your personal information.

1. HOW WE COLLECT AND USE YOUR PERSONAL DATA

We collect personal information when you interact with our website. These situations and the data collected include:

  • Placing an order (for delivery or collection): We collect your name, billing address, delivery address, email address, and phone number to fulfill your order, process your payment, and update you on shipment.

  • Using our website Contact Form: We collect your name and email address solely to respond to your specific inquiry. We will never automatically add you to a marketing list from this form.

  • Signing up for our Newsletter: If you explicitly opt-in to our newsletter, we collect your name and email address to send you occasional updates, news, and offers directly related to Kara Jewellery. You can unsubscribe at any time.

Third-Party Service Providers (Data Processors)

We do not sell, rent, or trade your personal information with third parties for marketing purposes. To run our online store, we securely share data with trusted service providers who process data strictly under our instructions:

  • Shopify Inc: Hosts our e-commerce platform and manages our checkout processing.

  • Mailchimp: Securely stores your name and email address to deliver our newsletters if you have chosen to subscribe.

  • Payment Gateways: All financial transactions are encrypted and processed securely by our integrated payment providers; we never see or store your raw credit or debit card details.

2. SITE ANALYTICS AND BROWSING DATA

To improve your online experience, we use tools like Google Analytics to monitor how visitors interact with our website. This records anonymous data, including:

  • Page Information: The URLs and titles of the pages you view.

  • Browser & Device Information: Your browser type, screen resolution, and device type.

  • Anonymised Location Data: A broad geographical location derived from your IP address. (The full IP address is anonymised and is not accessible to us within Google Analytics).

3. YOUR LEGAL RIGHTS UNDER UK GDPR

You have strict statutory rights regarding how your data is handled. You can exercise these at any time by emailing us at info@karajewellery.co.uk:

  • The Right to Access: You can request full disclosure of the personal data we hold about you.

  • The Right to Rectification: You can ask us to correct any inaccurate or incomplete personal details.

  • The Right to Erasure ("The Right to be Forgotten"): You can request that we completely delete your personal data from our systems (unless we have a overriding legal obligation to keep it, such as for tax or business accounting records).

  • The Right to Unsubscribe: You can opt-out of our marketing newsletters at any time by clicking the "unsubscribe" link at the bottom of any email we send.

4. COOKIE POLICY

What are Cookies?

Cookies are small text files placed on your computer or device by websites that you visit. They are widely used to make websites work efficiently, as well as to provide structural and analytical information to website owners.

How We Use Cookies

  • Necessary Cookies: These are essential for our store to function. They allow you to add items to your shopping basket, navigate the site smoothly, and complete secure checkout transactions. Without these, the website cannot function properly.

  • Performance & Analytics Cookies: These collect anonymous information about how visitors use our site (e.g., which pages are visited most often). We use this data to improve how our website works.

  • Marketing Cookies: These help us track the effectiveness of our marketing and monitor traffic arriving from external sites.

Managing and Disabling Cookies

When you first visit our website, you will be presented with a cookie consent banner. You can choose to accept all cookies or manage your preferences to decline non-essential (performance and marketing) cookies.

You can also block or delete cookies directly through your web browser's settings (usually found under "Help", "Tools", or "Edit"). Please note that if you disable all cookies, including necessary ones, you will not be able to complete a purchase or use the shopping basket functionality on our website.

If you've any questions then I'd love to hear from you or if you would like to come and visit then please send me a message with your details and I'll get in touch to arrange an appointment