FAQ

Care instructions


There are many different ways to clean and polish your silver, gold and bronze. The notes below are my recommendations and are how I look after the jewellery I have in stock.

Silver Jewellery
Sterling silver tarnishes when exposed to air and becomes very dull when it comes into regular contact with chemicals.
To keep your original piece of jewellery looking stunning we suggest you adopt the following steps for looking after your jewellery:

  • Store the jewellery in the branded box when not wearing it so it's not open to the air and won't tarnish
  • Don’t wear the jewellery whilst having a bath/taking a shower, applying make up, sun tan cream or body cream, perfume or hairspray. It’s a good habit to get into to put your jewellery on last after getting ready.
  • Don’t go swimming with your jewellery on as the chlorine will dull the finish.
  • A build up of dirt can be removed using warm water, washing-up liquid and a very soft toothbrush.
  • If you need to polish the jewellery, then give it a rub with a silver jewellery cloth which are readily available online or in the High Street and are already impregnated with suitable chemicals to bring the shine back or for more heavily tarnished silver I'd recommend Town Talk Anti-tarnish Silver Foam .
  • Do not use silver dip as this will damage the jewellery

Gold Jewellery

  • Please do not use gold dip as this can affect the surface of your Kara creations.
  • We suggest you follow the guidelines above for silver but use a gold polishing cloth to polish your jewellery.

Bronze

The bronze will change colour and deepen in tim

  • if you would like to clean it then I recommend using Town Talk Anti-Tarnish Brass & Copper Polish or
  • washing it in a small amount of fairy liquid and water and a soft cloth or toothbrush.


Gold Plated Salt and Pepper Pinch Pots

The salt and pepper pinch will need looking after

  • Please do not leave the salt in them when they are not being used as the salt will corrode the silver.
  • After use, empty the salt and wash the dish and spoon gently in warm soapy water using a soft cloth which will not scratch the surface.
  • Dry using a soft cloth and store in their box.


For a small charge you can send your piece back to us and we'll re-polish it so it's looking new. send the item back to Kara Jewellery by Royal Mail, Special Delivery for it to be re-polished.

 

Sizing

Rings

Buying rings online for yourself or as a gift can be daunting because of the worry that it might not fit.  At Kara Jewellery we take the worry out of the process. If the ring doesn’t fit then send it back and we’ll hand craft and send you another one. 

We’d like to get it right first time so there are various ways to find out your ring size:

  1. Pop into a friendly jeweller and ask them to measure the finger you want to wear the ring on.  If you explain the width of the ring band will be 3 mm wide then they can tell you which would be the correct size to order. But remember that fingers can change size depending on the weather and time of day!
  2. Measure the diameter and inside circumference of a ring that already fits and check the chart  UK Ring Size Chart
  3. Email us with your address at info@karajewellery.co.uk and we’ll send you a plastic ring sizer to measure your finger.

Bracelets

The easiest way to measure your wrist is to take a flexible tape measure and measure your wrist. If you hold the measure tight on your wrist and then loosen it to the length which feels comfy.  Another way is to take a piece of paper and wrap it round your wrist so it feels comfy.  If you ask someone to mark where it overlaps and then measure it with a ruler to get the correct size. 

Bangles

To measure whether a bangle will fit, make a fist and measure the widest part of your fist and check it against the measurement on the bangle. Bangles are often hard to buy without trying on as they can fit over the hand but be too large for the wrist.  It's always better if possible, to try it on before you buy.

 

Hallmarking

Nowhere else in the world are consumers more highly protected than in the UK. The UK is one of only a few countries in the world that have compulsory statutory hallmarking. This means that every item sold as precious metal, ie gold, silver, platinum or palladium must have been tested and hallmarked by an independent third-party Assay Office to guarantee that the precious metal is of the fineness stated.


 The law applies to everything SOLD in the UK , regardless of where it may have been manufactured. The only exemptions are items which fall beneath the specified weight thresholds which are 1 gram for gold, 7.78 grams for silver, 0.5 grams for platinum and 1 gram for palladium.

All my pieces are hallmarked by the London Assay Office and are stamped with:

  • Kara Jewellery Sponsor's mark

  • Traditional fineness mark

  • Millesimal fineness mark

  • Assay Office mark

  • Date letter mark