Privacy and security

Kara Jewellery will always treat all of your personal information as confidential and fully comply with all UK Data Protection legislation.  We only collect, store and process your personal data in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2011.
When using the website, there are situations in which we will collect, store and use personal information. These situations include:

  • Placing an order for home delivery
  • Placing an order for collection
  • Signing up for e-mail newsletters

When undertaking these actions, we may collect certain information from you including but not limited to:

  • Name
  • Billing address
  • E-mail address

As we are always looking to enhance our customer’s experience while using the website, the website is being constantly monitored and anonymous data on customers’ use of the website is recorded.

Kara Jewellery and our online business partners may also collect other information such as the URL you have come from, geographical location, I.P address, browser used and other data.

We will never pass your details onto third parties.

General Data Protection Regulation (GDPR) Compliance

We have updated our privacy policy and cookie policy in line with GDPR compliance. We take privacy and security extremely seriously. When a visitor uses the contact form on our website, we will only use the information to contact you about the message you have sent. We will not add you to any email marketing lists. We will not give, share or sell your data to anyone else. If you sign up to our newsletter, we will only send you Kara Jewellery newsletters from time to time, only relevant to Kara Jewellery. We will not add you to any other email marketing lists. We will not give, share or sell your data to anyone else. Your email and name will be stored in our Mail Chimp account, which is a professional-grade email marketing tool.

We use Google Analytics to record visitors and pages visted on the website. Data recorded includes:

Page Information

URL – the URL of the page the user is viewing
Title – the title of the page the user is viewing

Browser Information

Browser name – the browser the user is using
Viewport or Viewing pane – the size of the browser windowt
Screen resolution – the resolution of the user’s screen
Java enabled – whether or not the user has Java enabled

User Information

Location – this is derived from the IP address where the hit originated. The IP address itself is not available in Google Analytics as it is personally identifiable information (PII) which violates the terms of Google Analytics.
Language – derived from the language settings of the browser

The Right to be Forgotten

If you wish to request to be provided with full exposure of what data is held about you and the process for you to request it is completely removed from the our system – aka ‘the Right to be Forgotten’, email our Data Protection Officer on info@karajewellery.co.uk